“Mediation is a flexible process conducted confidentially in which a neutral person actively assists parties in working towards a negotiated agreement of a dispute or difference, with the parties in ultimate control of the decision to settle and the terms of resolution." (The UK Centre for Effective Dispute Resolution Handbook)

Benefits of civil mediation:

• Relatively high rates of settlement are achieved
• High levels of compliance with the terms of settlement agreements
• Cost and time savings when compared to litigation and other adversarial processes
• Optimal terms of settlement for the parties to the dispute
• Preservation of ongoing relationships between the parties
• Confidentiality. Litigation is in the public domain
• Without prejudice – the parties can revert to their positions prior to mediation if meditation is not successful